 Age: 35 – 59 age bracket- Destination: South East Asia - Cambodia
- Incident: Medical
- Claim Value: $32,000
- Policy Value: $946 (two adult pax + child)
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Dear Sir/Madam,
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I am writing this letter to pass on my sincere gratitude and thanks for the treatment I received when injured in Cambodia recently. My travel broker, xxx in Blenheim recommended a policy of yours she thought suitable to our needs. I never imagined I would ever need to use my travel insurance and when I had my accident I was so frightened about getting treatment in Cambodia.
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Well , you people stepped in with the greatest professionalism and compassion, and made me feel so safe . From making sure I was flown to Bumrungrad hospital, Bangkok, to getting a hotel for my husband, making sure our son was safe in Phnom Penh, following my treatment plan, organising the financial details, helping sort out physio, making sure I could sit comfortably in the airplane and just phoning me to make sure I was OK. All this was so appreciated.
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I hear of people who say travel insurance is a waste of money-it will never happen to me. Well it does happen and my family and friends will all be advocates of Travelsure travel insurance from now on. I had some people say to me when I first was injured to watch the insurance, they try and get out of paying. Well they must have used a different company because your business made it all so easy with no quibbles about money.
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I am going to see a specialist in New Zealand to finish off my treatment, but I will be forever grateful to you for all you did for myself and my family.
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If ever you need to have anyone talk about your good work, please feel free to call me as I would be more than happy to endorse your product.
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